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Public Services Outsourcing Event 24 June CHAMPS2 is participating in the Public Services Outsourcing Event at Barbican Conference Centre, London CHAMPS2 During the last 25 years outsourcing has become ...
Beyond 2010 Beyond 2010 is a major two-day intercontinental conference focusing on how the innovative use of digital technologies can help public service providers deliver more for less that will be crucial ...
...  each of the critical issues and the key skills you will need to succeed as the new public services landscape emerges over the coming years' For further information about this event, please visit th ...
Socitm Spring Conference 2012 CHAMPS2 will be taking part in Socitm's spring conference. The theme of the conference is Transforming Local Services: The Power of ICT. Find out more and book your place ...
Project & Programme Management 2010 Project & Programme Management 2010 is a one day conference and exhibition for senior professionals from the public sector with the responsibility for projects and ...
...  will "turn government completely on its head", give "professionals much more freedom" and "open up public services to new providers". The Public Servant Conference 2010 will be an important nationa ...
...  dedicated to showcasing SMARTER new ways to deliver BETTER services that achieve GREATER value for the taxpayer." Find out more and register for the show Business Design Centre, London, UK  ...
...  and Health and Wellbeing Boards live, this conference is a timely opportunity to understand and debate the big issues and look at practical ways of transforming health and care services together."  ...
...  Services reform - delivering on the promise of ICT Socitm 2011 plans to be an invaluable networking opportunity and a must attend event for anyone involved public or third sector ICT and suppliers to ...
... fundamental change in the way public services are delivered. This conference aims to provide delegates with insight into how change can happen, and how it can be successful.' For further information ...
... on Tuesday 6th March 2012 at Olympia Two in London. It is the UK's only free-to-attend event dedicated to helping the public sector deliver better services, more efficiently and effectively. 'An unrivalled ...
... European Local Government key priorities, strategies, experiences, and projects which lead to a high quality and cost effective administration focused on providing valued services and initiatives designed ...
SOLACE Summit - 11-13 October - Edinburgh The CHAMPS2 team exhibited at this conference. 'The SOLACE Summit is the new meeting place for leaders in public service management. It is a call to local government ...
... 2012: Changing the Culture of Government: Reforming Public Services will place together the leading thinkers to discuss and examine the Government's plans, debate the processes and achievements to-date ...
...  via www.champs2.info. This webinar has now taken place. You can access a recording of the 35 minute session on the APMG website (registration required) at http://webeventservices.reg.meeting-stream.com/58507_apmg ...
Reforming Public Health Conference CHAMPS2 are attending the Reforming Public Health Conference - transferring responsibilities and integrating services. "Capita's 2nd National Reforming Public Health ...
...  of shared learning around integrated services, system leadership, joint planning and sector-led improvement and innovation. It will highlight the opportunities that exist to commission services in a mor ...
... s long-term commitment to devolving power to the local level; increasing the role of civil society organisations in delivering public services and promoting social action." Find out more and book  ...
All Change! 2012: Reshaping Local Public Services CHAMPS2 will be attending the IEWM's "All Change!" conference. "The underlying theme for this year's free conference will be around Commissioning and ...
... social challenges facing public services and a Prime Ministerial priority. Councils have a key role in coordinating action locally, working closely with partners such as police and health services. The ...
... with peers on how sustainable delivery of effective local public services can only be achieved through holistic change and how we are, collectively, going to make this happen. For more information and ...
Gill Terry writes about the importance of a holistic approach to achieve successful organisational change in Public Service Review: Europe (Issue 24, October 2012). The article explains how CHAMPS2 ...
The September/October 2012 National Health Executive included an article about how CHAMPS2 can help tackle the transformation challenges that the health services is facing. Read the NHE magazine article ...
An article in May's Moderngov magazine outlined how CHAMPS2 delivers business change, driving efficiencies at the same time as improving service. Read the Moderngov magazine article (PDF)  ...
...  Real time information and transparency Benefit management throughout the project lifecycle Online workflow - service approval, change control, risks and issues Dashboard status and built in reporting ...
... ambitious ten year transformation programme to fundamentally transform both the services provided and the lives of people in Birmingham who rely on social care services. The main drivers for the transformation ...
... to register on the APMG website to view the webinar recording at http://webeventservices.reg.meeting-stream.com/58507_apmg/ You can also download the presentation slides.  ...
Socitm's 'Planting the Flag:a strategy for ICT-enabled local public services reform' emphasises the need for organisational change management capability underpinned by a clear methodology ...
Socitm launched a new Advisory Service, using tools including CHAMPS2, at their 2011 annual conference in December. Socitm Advisory offers "new solutions to Socitm members, private, public and third ...
...  using CHAMPS2 to support your Transformation Journey, we can arrange to load the content of CHAMPS2 onto a local version for your organisation, although we would need to charge for this service to cove ...
... e Spending Review (CSR), many, if not most, public sector organisations are embarking on major transformation in the way that they deliver services. Yet the track record of such ambitious programmes  ...
... journey - Is flexible - Incorporates practical tools and techniques CHAMPS2 was developed to meet the 'modernising government' agenda, which has a strong focus on citizen services, cultural change, ...
... tizen services, cultural change, and efficiency gains. In 2006, Birmingham City Council undertook the first steps of business transformation and so a joint venture was formed between the Council and C ...
... well as incorporating practical tools and techniques. The system claims to help the organisation deliver better services and products, provide more job satisfaction for employees and make better use ...
... transforming the delivery of public services across the world.  It provided the chance to benchmark the participants' progress and to tap into a network of joined up digital thinking that could help ...
...  membership grants you full access to the entire CHAMPS2 website. This means that you can freely access the: Main sections including About CHAMPS2, Training and Services, and News and Events Th ...
...  You are also welcome to visit the CHAMPS2 Community where you can update your profile information and network via the personal messages service. In addition to this you can use the forums to discuss ...
The focus of the conference was on outsourcing and how this during the last 25 years has become an increasingly important means of delivering public sector services. The CHAMPS2 team was there to talk ...
In April 2006, Birmingham City Council embarked on the largest Business Transformation programme in UK local government; a programme that is set to revolutionise the way that the Council delivers services ...
The accrediting body for CHAMPS2 is APMG-International. The company is a global Examination Institute accredited by The APM Group Ltd. They provide accreditation and certification services. Their ...
Whilst this report is not written specifically about CHAMPS2, it considers the different approaches and methodologies for transforming local services, and the impact these are having on councils. The ...
... then realising outcomes. It is therefore an important tool in helping to redesign an approach to service delivery, whilst continuing to focus on what is important from a customer perspective. The CHAMPS2 ...
... Council & Service Birmingham cannot warrant that the CHAMPS2 Methodology will meet your requirements or that defects in it will be corrected. Use of the CHAMPS2 Methodology is at your own risk. Neither ...
... and partnerships in their drive to increase efficiency and improve local public services. Providing specialist support in areas such as efficiency, transformation, procurement, asset management, people ...
Case Study - Corporate Services Transformation Corporate Services Transformation at Birmingham City Council aimed to save money and invest in areas that would enable the Council to provide better services ...
Modern customer facing organisations operate in increasingly complex environments where changes in expectations and technology are revolutionising the way that organisations deliver their services and ...
...  The CHAMPS2 stand had a large number of visitors interested in how the CHAMPS2 Method and services could help their organisations Transformation, with over 30 new members registering on the stand. ...
... of this we have developed a range of individual services designed to help your organisation establish the critical business infrastructures required to undertake a full business change programme. For ...
... provide coaching and support for your organisation and your business change teams, giving as little or as much guidance as you need. To find out more about our coaching and support service please use ...
Business change can be a complex process, requiring a clear direction, excellent planning, specialist resources and above all massive amounts of commitment from your organisation. In addition to the ...
This phase develops the detailed design of the solution that will achieve the desired Outcomes and deliver the promised Benefits. The three stages of design add a more detailed level of understanding ...
With the detailed design completed, this phase will convert the design into reality, including organisation, processes, and technology. A new organisation for the business that will support the ...
Case Study - Customer First Transformation Customer First is at the heart of Business Transformation for the people of Birmingham, helping the Council to provide world class standards of customer service. ...
... about some of the achievements. Birmingham Adults and Communities Corporate Services transformation Customer First There are also four PDFs about Birmingham's experience: Changing our ...
The CHAMPS2 Team, , For any enquiries about CHAMPS2 including queries about accreditation, the CHAMPS2 manual, consultancy services, support and the method. ...

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