Feel like sharing?

Facebook Twitter Digg Google Bookmarks 
Twitter  Follow us on Twitter
Twitter  Join the LinkedIn group
service
Getting Started with CHAMPS2 Birmingham City Council embarked on the transformation of its services in 2006 with a twin vision to improve services and to save £2 billion. To facilitate this process we ...
Getting Started with CHAMPS2 Birmingham City Council embarked on the transformation of its services in 2006 with a twin vision to improve services and to save £2 billion. To facilitate this process we ...
Public Services Outsourcing Event 24 June CHAMPS2 is participating in the Public Services Outsourcing Event at Barbican Conference Centre, London CHAMPS2 During the last 25 years outsourcing has become ...
Beyond 2010 Beyond 2010 is a major two-day intercontinental conference focusing on how the innovative use of digital technologies can help public service providers deliver more for less that will be crucial ...
Getting Started with CHAMPS2 Birmingham City Council embarked on the transformation of its services in 2006 with a twin vision to improve services and to save £2 billion. To facilitate this process we ...
Project & Programme Management 2010 Project & Programme Management 2010 is a one day conference and exhibition for senior professionals from the public sector with the responsibility for projects and ...
... "turn government completely on its head", give "professionals much more freedom" and "open up public services to new providers". The Public Servant Conference 2010 will be an important national forum ...
Benefits management with CHAMPS2 Birmingham City Council embarked on the transformation of its services in 2006 with a twin vision to improve services and to save £2 billion. To facilitate this process ...
Business transformation - the Birmingham experience Business transformation - the Birmingham experience (Approach to business transformation within Birmingham City Council, Birmingham’s goals, structuring ...
CHAMPS2 versus project management     CHAMPS2 versus project management CHAMPS2 is a change management method covering changes to processes, organisation and technology. This webinar will discuss ...
Getting Started with CHAMPS2 17:00 EDT (Australia) Birmingham City Council embarked on the transformation of its services in 2006 with a twin vision to improve services and to save £2 billion. To facilitate ...
...  Services reform - delivering on the promise of ICT Socitm 2011 plans to be an invaluable networking opportunity and a must attend event for anyone involved public or third sector ICT and suppliers to ...
... fundamental change in the way public services are delivered. This conference aims to provide delegates with insight into how change can happen, and how it can be successful.' For further information ...
... on Tuesday 6th March 2012 at Olympia Two in London. It is the UK's only free-to-attend event dedicated to helping the public sector deliver better services, more efficiently and effectively. 'An unrivalled ...
... European Local Government key priorities, strategies, experiences, and projects which lead to a high quality and cost effective administration focused on providing valued services and initiatives designed ...
... each of the critical issues and the key skills you will need to succeed as the new public services landscape emerges over the coming years' For further information about this event, please visit the ...
SOLACE Summit - 11-13 October - Edinburgh The CHAMPS2 team exhibited at this conference. 'The SOLACE Summit is the new meeting place for leaders in public service management. It is a call to local government ...
... 2012: Changing the Culture of Government: Reforming Public Services will place together the leading thinkers to discuss and examine the Government's plans, debate the processes and achievements to-date ...
... via www.champs2.info. This webinar has now taken place. You can access a recording of the 35 minute session on the APMG website (registration required) at http://webeventservices.reg.meeting-stream.com/58507_apmg/ ...
Socitm Spring Conference 2012 CHAMPS2 will be taking part in Socitm's spring conference. The theme of the conference is Transforming Local Services: The Power of ICT. Find out more and book your place ...
... text - Creative Commons CC BY-SA 3.0 CREATIVE COMMONS CORPORATION IS NOT A LAW FIRM AND DOES NOT PROVIDE LEGAL SERVICES. DISTRIBUTION OF THIS LICENSE DOES NOT CREATE AN ATTORNEY-CLIENT RELATIONSHIP. ...
... ambitious ten year transformation programme to fundamentally transform both the services provided and the lives of people in Birmingham who rely on social care services. The main drivers for the transformation ...
... to register on the APMG website to view the webinar recording at http://webeventservices.reg.meeting-stream.com/58507_apmg/ You can also download the presentation slides.  ...
CHAMPS2 received a mention at Civil Service Live "Two effective project management methods were mentioned – agile development techniques and CHAMPS2 – developed by Birmingham Council. For both of them ...
Socitm's 'Planting the Flag:a strategy for ICT-enabled local public services reform' emphasises the need for organisational change management capability underpinned by a clear methodology ...
Socitm launched a new Advisory Service, using tools including CHAMPS2, at their 2011 annual conference in December. Socitm Advisory offers "new solutions to Socitm members, private, public and third ...
... using CHAMPS2 to support your Transformation Journey, we can arrange to load the content of CHAMPS2 onto a local version for your organisation, although we would need to charge for this service to cover ...
... Spending Review (CSR), many, if not most, public sector organisations are embarking on major transformation in the way that they deliver services. Yet the track record of such ambitious programmes in the ...
... the ‘modernising government’ agenda, which has a strong focus on citizen services, cultural change, and efficiency gains. In 2006, Birmingham City Council undertook the first steps of business transformation ...
... journey - Is flexible - Incorporates practical tools and techniques CHAMPS2 was developed to meet the 'modernising government' agenda, which has a strong focus on citizen services, cultural change, ...
... services, cultural change, and efficiency gains. In 2006, Birmingham City Council undertook the first steps of business transformation and so a joint venture was formed between the Council and Capita. ...
... well as incorporating practical tools and techniques. The system claims to help the organisation deliver better services and products, provide more job satisfaction for employees and make better use ...
... transforming the delivery of public services across the world.  It provided the chance to benchmark the participants' progress and to tap into a network of joined up digital thinking that could help ...
... membership grants you full access to the entire CHAMPS2 website. This means that you can freely access the: Main sections including About CHAMPS2, Training and Services, and News and Events The full ...
...  You are also welcome to visit the CHAMPS2 Community where you can update your profile information and network via the personal messages service. In addition to this you can use the forums to discuss ...
The focus of the conference was on outsourcing and how this during the last 25 years has become an increasingly important means of delivering public sector services. The CHAMPS2 team was there to talk ...
In April 2006, Birmingham City Council embarked on the largest Business Transformation programme in UK local government; a programme that is set to revolutionise the way that the Council delivers services ...
The accrediting body for CHAMPS2 is APMG-International. The company is a global Examination Institute accredited by The APM Group Ltd. They provide accreditation and certification services. Their ...
... public contact services – can benefit from performance measurement. A new title on electronic government has just been published by PTI & ITEMS International.  The book “Beyond eGovernment-Measuring ...
Whilst this report is not written specifically about CHAMPS2, it considers the different approaches and methodologies for transforming local services, and the impact these are having on councils. The ...
... then realising outcomes. It is therefore an important tool in helping to redesign an approach to service delivery, whilst continuing to focus on what is important from a customer perspective. The CHAMPS2 ...
... present day, with recent developments including the siting of Honda's UK factory in the Borough.   But this rapid change has also brought with it increased demands on the services of the Borough ...
... Service Birmingham cannot warrant that the CHAMPS2 Methodology will meet your requirements or that defects in it will be corrected. Use of the CHAMPS2 Methodology is at your own risk. Neither Birmingham ...
... IEWM supports local authorities and partnerships in their drive to increase efficiency and improve local public services. Providing specialist support in areas such as efficiency, transformation, procurement, ...
Case Study - Corporate Services Transformation Corporate Services Transformation at Birmingham City Council aimed to save money and invest in areas that would enable the Council to provide better services ...
Modern customer facing organisations operate in increasingly complex environments where changes in expectations and technology are revolutionising the way that organisations deliver their services and ...
...  The CHAMPS2 stand had a large number of visitors interested in how the CHAMPS2 Method and services could help their organisations Transformation, with over 30 new members registering on the stand. ...
... of this we have developed a range of individual services designed to help your organisation establish the critical business infrastructures required to undertake a full business change programme. For ...
... from wherever you are currently in your change process. To learn more about these services, simply use the contact form and we will contact you to discuss opportunities.    ...
... provide coaching and support for your organisation and your business change teams, giving as little or as much guidance as you need. To find out more about our coaching and support service please use ...
Business change can be a complex process, requiring a clear direction, excellent planning, specialist resources and above all massive amounts of commitment from your organisation. In addition to the ...
Birmingham City Council, UK held a 3-day Transformation Expo in Birmingham during March 2009, entitled: "Sharing experience in shaping public service". The CHAMPS2 team had a stand at the well-attended ...
... and show howprocesses, the organisation structure and technology fit together.   The detailed design builds on the scope and processes identified within the Logical Design and defines how the service ...
With the detailed design completed, this phase will convert the design into reality, including organisation, processes, and technology. A new organisation for the business that will support the ...
Case Study - Customer First Transformation Customer First is at the heart of Business Transformation for the people of Birmingham, helping the Council to provide world class standards of customer service. ...
In 2006, Birmingham City Council undertook the first steps on its business transformation journey. This journey would affect the entire council’s operation, service delivery, personnel, and the citizens ...
... about some of the achievements. Birmingham Adults and Communities Corporate Services transformation Customer First There are also four PDFs about Birmingham's experience: Changing our ...
The CHAMPS2 Team, , For any enquiries about CHAMPS2 including queries about accreditation, the CHAMPS2 manual, consultancy services, support and the method. ...

Recommend CHAMPS2

Latest Events

LGA annual conference and exhibition 2012
Tue Jun 26, 2012 @09:00 - 04:00PM
APMG's Best Practice Showcase 2012
Thu Jun 28, 2012 @09:30 - 04:30PM

CHAMPS2 Site Inspiration

change  business  transformation  license  services  method  organisation  birmingham  programme  council  terms  public  benefits  service  website  access  including  training  information  rights  using  support  phase  available  customer  local  management  organisations  right  means  methodology  licensor  transformational  approach  international  strategic  provide  journey  contact  practice