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... engaged and connected communities and cities. The event will reflect on real examples of game changing service and infrastructure models that are providing a radical approach to service redesign and ...
... is to adopt a flexible, innovative and holistic approach to gain organisational sustainability as well as long term effectiveness and efficiency. It is no longer enough to change a single aspec ...
Gill Terry writes about the importance of a holistic approach to achieve successful organisational change in Public Service Review: Europe (Issue 24, October 2012). The article explains how CHAMPS2 ...
The September/October 2012 National Health Executive included an article about how CHAMPS2 can help tackle the transformation challenges that the health services is facing. Read the NHE magazine article ...
... government struggle with these issues and in our search for solutions it became apparent that the CHAMPS2 methodology developed by Birmingham City Council offers a proven and consistent way to approach ...
The Department for Business, Innovation and Skills (BIS) have launched a new webpage featuring CHAMPS2. The page introduces the method and highlights the innovative approach. Public Sector Innovation ...
... on and so a joint venture was formed between the Council and Capita. Adopting a single approach to business transformation across the partnership established a common language, reduced duplication of effo ...
... and efficiency gains. In 2006, Birmingham City Council undertook the first steps of business transformation and so a joint venture was formed between the Council and Capita. Adopting a single approach ...
... pita. Adopting a single approach to business transformation across the partnership established a common language, reduced duplication of effort, provided best practice tools and templates, minimised ...
In April 2006, Birmingham City Council embarked on the largest Business Transformation programme in UK local government; a programme that is set to revolutionise the way that the Council delivers services ...
Whilst this report is not written specifically about CHAMPS2, it considers the different approaches and methodologies for transforming local services, and the impact these are having on councils. The ...
Using CHAMPS2 to facilitate your organisation's business change will structure your approach, develop your teams and ensure that you deliver outcomes that match your strategic needs. But, as with any ...
... then realising outcomes. It is therefore an important tool in helping to redesign an approach to service delivery, whilst continuing to focus on what is important from a customer perspective. The CHAMPS2 ...
...  assist them with this task. Nick Vat, Business Transformation Director at Swindon Borough Council stated that:" CHAMPS2 is providing us with a structured approach to our Business Transformation in Swindon. ...
... hese reasons we adopted an approach that blended part of the CHAMPS 2 project methodology together with HCL AXON's experience from previous SAP implementations. The CHAMPS2 methodology ensured tha ...
... November 2012) The CHAMPS2 overview explains the approach and eight phases For the full business transformation method, complete a free registration and then go to the process guide in our Knowledge ...
... to help you decide on an approach that is the most suitable for your needs and aspirations. Delivered through a combination of structured questionnaires, stakeholder interviews and workshops, we will ...
Using CHAMPS2 to facilitate your organisation's business change will structure your approach, develop your teams and ensure that you deliver outcomes that match your strategic needs. But, as with any methodology, ...
... e web browsing. The purpose of the information is, 'To reflect the whole range of approaches used for browsing.' Find out more from the Web Accessibility Initiative's website. Web Accessibility Initiati ...
...  and being able to track enquiries through to delivery. Approach A new customer interaction process has been designed which is independent of individual services and channels so that it can b ...
... best practice approach to transformational business change, with the European Institute of Public Administration awarding Birmingham City Council a certificate of best practice in 2011. The award submission ...
The CHAMPS2 Approach CHAMPS2 is broad in scope encompassing the whole business change journey, from identifying the business need, to achieving the desired outcomes. It is rich in detail including ...

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