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Phase 3: Design | Print |

Phase 3: Design

This phase develops the detailed design of the solution that will achieve the desired Outcomes and deliver the promised Benefits.

The three stages of design add a more detailed level of understanding and show howprocesses, the organisation structure and technology fit together.


  • The detailed design builds on the scope and processes identified within the Logical Design and defines how the service will operate and what changes are required in the business
  • The Full Business Case is checked to ensure that it is still valid now that more is known about the solution and how it will be delivered
  • The Functional Specifications define in detail how the new solution will operate.

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