| Using CHAMPS2 to help deliver ICT-enabled public services reform |
Socitm's 'Planting the Flag:a strategy for ICT-enabled local public services reform' emphasises the need for organisational change management capability underpinned by a clear methodology and goes on to say One method,developed in the local public services setting, that supports outcome-focused organisational change and is free of royalty or licence costs, is CHAMPS2. Download the strategy from Socitm's website
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