In April 2006, Birmingham City Council embarked on the largest Business Transformation programme in UK local government; a programme that is set to revolutionise the way that the Council delivers services to people who live, learn, work in, or visit Birmingham.

The Councils Business Transformation programme is the largest and most ambitious of its kind that has ever been undertaken. It is a long-term programme, and seeks to save £1 billion over ten years through more efficient ways of working.

In April 2006, Birmingham City Council embarked on the largest Business Transformation programme in UK local government; a programme that is set to revolutionise the way that the Council delivers services to people who live, learn, work in, or visit Birmingham.

The Councils Business Transformation programme is the largest and most ambitious of its kind that has ever been undertaken. It is a long-term programme, and seeks to save £1 billion over ten years through more efficient ways of working.

What is Business Transformation?

Business Transformation is all about making fundamental changes to the way the Council works. This is so that we can deliver better services to citizens first time every time. It is not simply looking at how we do things but reviewing what we actually do.

The Council has an ambitious Council Plan, which will not be achieved with a Business as usual approach. We are taking a radical look at the way we do things and finding ways of doing them better and more efficiently. Business Transformation involves:

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