Since the first change programmes were implemented with CHAMPS2 starting in 2006, major benefits have been realised.

For example, at Birmingham City Council, where the method was first developed, the benefits included substantial improvements in operating processes, as well as immediate efficiency savings that help to sustain the wider transformation across the Council.

How to transform a city (Local Government Channel) is a short film. It explains how Birmingham used CHAMPS2 to help manage the risks of change and focus on the delivery of benefits for their ten year transformation program.

Read more about some of the achievements.

• Birmingham Adults and Communities
• Corporate Services transformation
• Customer First

There are also four PDFs about Birmingham's experience:

• Changing our city
• Shaping our city
• Business Transformation and CHAMPS2
• Service Birmingham's business transformation case study

Achievements There has been European recognition of CHAMPS2 as a best practice approach to transformational business change, with the European Institute of Public Administration awarding Birmingham City Council a certificate of best practice in 2011. The award submission was based on the role of CHAMPS2 in supporting the delivery of the council's business transformation programme.

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